Tag: Call Center

Power Dialer

By troy

Data Integration – 3 Reasons To Connect Your Disparate Systems

Connecting data between different systems using API’s or system level connections is an integral part of any digital transformation. Businesses can create a digital mesh using a variety of hand-picked systems rather than finding a one-size-fits-all solution.

Call Statistics

By troy

7 sure-fire techniques to deliver great

Customer-centric companies who have made the transition to work-from-home

Call Center

By troy

Internet Travel Solutions moves hundreds of agents to remote work with IQcall

ITS agents can also take advantage of valuable insights due to Talkdesk’s strong analytics and reporting capabilities. This AI-infused solution delivers both historical and real-time data that allows agents to access relevant customer information and offer personalized interactions.